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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sydney Johnson

December 10, 2025

5  out of  5
rating by Sydney Johnson
"I would highly recommend Daniel Prichard. He was very patient and helpful with us when wanting to learn more about the plans they offer. He worked very hard with us to find us the best deal. Great guy!"
We responded:
"Thank you so much Sydney! Daniel is a conscientious teammate who strives to be the best for our customers! Thanks for the five stars! ⭐️ "
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Dolly Lee

December 10, 2025

5  out of  5
rating by Dolly Lee
"Michael’s personal service was great!!!! He was available to answer any questions or concerns we had during our move."
We responded:
"Thank you Dolly! We appreciate you! Reviews like this help us attract great customers like you!!"
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Davis Medley

December 9, 2025

5  out of  5
rating by Davis Medley
"I worked with Kendall at State Farm, and the entire process was unbelievably smooth. She made everything easy to understand, handled every detail quickly, and genuinely cared about making sure I had the right coverage. It’s rare to find someone in insurance who feels this trustworthy, but Kendall absolutely is. I felt confident every step of the way, and I couldn’t recommend her more. If you want great service with someone who truly looks out for you, ask for Kendall!"
We responded:
"Wow Davis! This is an amazing review of our teammate Kendall! She is a hard worker and works hard to make insurance easy and understandable. We appreciate the shoutout and the five stars!⭐️ "
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Autumn Dockins

December 9, 2025

5  out of  5
rating by Autumn Dockins
"Daniel was very informative and helpful and very kind! Great service, will recommend to anyone I know needing coverage! Thank yall!"
We responded:
"Thank you Autumn! What an amazing review for our teammate Daniel! We appreciate your five stars and look forward to welcoming you always to our agency! "
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Gregg Carr

December 8, 2025

5  out of  5
rating by Gregg Carr
"If I have any questions Ramona always answers what I asked and very nice lady"
We responded:
"Thanks Gregg! Ramona is amazing and among the best at customer experience! Thanks for the five stars! We appreciate you! "
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Lanette Devitt

December 4, 2025

5  out of  5
rating by Lanette Devitt
"We were helping our daughters in the aftermath of her car accident. Agent Jan of the Jeannie Gregory office could not have been more thoughtful, comprehensive or compassionate. From the initial contact to the follow up phone calls whereby she explained more about the car insurance coverage, Jan was helpful to my daughter and myself. It’s customer consideration like Jan’s that keep us coming back to State Farm for all our insurance needs. Thank you, Jan! Mike and Lanette Devitt Elise Devitt"
We responded:
"Lanette! We are blown away by your thoughtful comments about our claim liaison Jan. She’s amazing at helping navigate the process! We are very appreciative of your loyalty to State Farm and our agency! "
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Kara Addis

December 4, 2025

5  out of  5
rating by Kara Addis
"My husband and I had gotten quotes from several companies and Jeff at State Farm was able to get us the cheapest quote yet - $100-$300 per month cheaper than anywhere else! He responds quickly with whatever question or concerns we have and is always professional!"
We responded:
"Hi Kara! Thanks so much for the amazing review of our agency and shoutout to teammate Jeff! We appreciate your business and are looking forward to continuing our partnership for years to come! "
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David Williford

December 3, 2025

5  out of  5
rating by David Williford
"Jessica gave us great help with Medicare insurance. She’s great!"
We responded:
"David, thank you for the fantastic review! I'm glad you had a positive experience with our office. If you need any further assistance, we're here to help. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Lori Miller

November 26, 2025

5  out of  5
rating by Lori Miller
"Help in the process of understanding insurance and with both aging parent and youthful drivers."
We responded:
"Hi Lori! Thanks! Sounds like you’re the perfect example of the sandwich generation! We admire that and understand the needs are different for all ages when it comes to insurance! So happy we could help! Thanks for the 5 ⭐️! Appreciate you! "
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chris lauderdale

November 26, 2025

5  out of  5
rating by chris lauderdale
"The agents and everyone working at this establishment are absolutely amazing! I want to give a HUGE shout-out to Angela and Jenny — they are true rock stars who go above and beyond to help. Their dedication and kindness make all the difference!"
We responded:
"Thanks Chris! We appreciate the shoutout to our amazing teammates! They are phenomenal! We appreciate the five stars!⭐️ "
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SpecialK

November 26, 2025

5  out of  5
rating by SpecialK
"Excellent and courteous service"
We responded:
"Thanks so much for the five stars and the special words about your experience! "
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Julie Cothron

November 26, 2025

5  out of  5
rating by Julie Cothron
"Friendly staff! Best insurance in the country! Been a customer for over 40 years!"
We responded:
"Wow Julie! 40 years of State Farm loyalty! We appreciate you and your commitment to our agency! "
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Joyce Mathews

November 24, 2025

5  out of  5
rating by Joyce Mathews
"Maggie, was very personable and a joy to meet."
We responded:
"Joyce… you’re so right! Maggie is a jewel! Thanks for the five ⭐️!"
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Rebecca Bowles

November 24, 2025

5  out of  5
rating by Rebecca Bowles
"Romona was extremely helpful in our situation… Helped ease our worries and gave us information we needed while waiting for our issues to be resolved."
We responded:
"Thanks for speaking up and recognizing Ramona for her efforts! She truly goes above and beyond! We’re happy she turned this into a good experience for you! "
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Eileen Manary

November 18, 2025

5  out of  5
rating by Eileen Manary
"We have been very happy with our agen,Daniel, since we switched our insurance to State Farm. Very helpful and knowledgeable."
We responded:
"Thanks Eileen! We appreciate you taking the time to review our agency! Your five star review helps us attract more great customers like you! We look forward to a long and lasting relationship!"
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Neal Koleske

November 17, 2025

5  out of  5
rating by Neal Koleske
"Michael was great"
We responded:
"Thanks Neal! Appreciate you and your recognition of our teammate Michael! So awesome!"
Profile photo of Berenice Munoz Toscano

Berenice Munoz Toscano

November 12, 2025

5  out of  5
rating by Berenice Munoz Toscano
"Really helpfull"
We responded:
"Thanks Berenice! "
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Beany Carter

November 11, 2025

5  out of  5
rating by Beany Carter
"Carlene Fox is awesome. She has solved our problems."
We responded:
"Awesome Beany! Thanks for sharing your experience with our agency and the opportunity to recognize our teammate Carlene! We appreciate you! "
Profile photo of Jen Nahay

Jen Nahay

November 10, 2025

5  out of  5
rating by Jen Nahay
"Michael Neal Foster with State Farm was amazing to work with, Just moved here from CA and he was nothing but helpful for Auto and Homeowners policies :)) THANK YOU!!"
We responded:
"Thanks Jen! We love a compliment like this, especially if it involves a shoutout for one of our teammates! We’re so happy to be able to help you with your insurance needs in your transition to TN! Welcome!!"
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Traci Hesson

November 7, 2025

5  out of  5
rating by Traci Hesson
"Maggie was helpful and able to reach a resolution for my question."
We responded:
"Awesome Traci! We appreciate the shoutout for our teammate Maggie! You’re a valued customer! "
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Ron Little

November 6, 2025

5  out of  5
rating by Ron Little
"Jeff did a great job."
We responded:
"❤️ this is a great compliment! Thanks! "
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LD Cook

November 6, 2025

5  out of  5
rating by LD Cook
"Jeff did good"
We responded:
"♥️ that’s a great reason to do business with JGSF! We appreciate you! "
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Dan Hua

November 3, 2025

5  out of  5
rating by Dan Hua
"I had a great experience working with Daniel on my home and auto insurance. He was professional, patient, and very knowledgeable. Daniel helped me understand my options clearly and made it easy for me to switch to State Farm with confidence. I highly recommend him for his excellent service and attention to detail."
We responded:
"Thank you Dan! We love to see reviews like this and recognition for our teammates! We appreciate your time to complete the five stars! Your feedback helps us attract more great customers like you! "
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Rita Bobo

November 1, 2025

5  out of  5
rating by Rita Bobo
"Tara was extremely helpful with all insurance needs."
We responded:
"Thank you Rita! We appreciate the shout out to our agency and our rockstar teammate Tara! Thanks for your support!"
Profile photo of Mike Pierce

Mike Pierce

October 31, 2025

5  out of  5
rating by Mike Pierce
"Every question I asked was answered !"
We responded:
"Thank you Mike! We appreciate you!"